Feefo Reviews - Average 99% (3042 reviews) 
| Date | Score | Customer Comment | Our Response |
|---|---|---|---|
| 05-May-2025 |
Service:  Product: |
Superb personalised service, highly recommended | |
| 04-May-2025 |
Service: Product: |
Delivery was as promised, and the email confirmation was excellent. | |
| 30-Apr-2025 |
Service: Product: |
Excellent customer service Did exactly what they said they'd do |
|
| 30-Apr-2025 |
Service: Product: |
Very friendly and great communication from the staff here, you can tell they really love what they do and want the best for you. | |
| 30-Apr-2025 |
Service: Product: |
The online chat service was great, Suzie even called when it was easier to explain things in person. I also asked if I could get the ring quicker than the stated timescale, the note was added to my order and duly arrived as promised. |
|
| 23-Apr-2025 |
Service: Product: |
exceiient | |
| 21-Apr-2025 |
Service: Product: |
Excellent to deal with, very friendly and very helpful. | |
| 18-Apr-2025 |
Service: Product: |
Mist excellent service, tailored to perfection by Cos. The whole experience from emails to phone calls and the personal touch in their showroom is faultless. | |
| 13-Apr-2025 |
Service: Product: |
The whole process was straightforward and staff were very helpful. Excellent communication throughout. I'd happily buy from Samara James again. | |
| 10-Apr-2025 |
Service: Product: |
The service was polite, efficient, and professional. The team kept us informed at every stage as to how things were proceeding, which was greatly appreciated. | |
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