What our customers think about us ....
We believe that honesty is paramount. We make diamond jewellery because we believe that we can offer you an outstanding service at an outstanding price. So when we found Feefo, we were delighted to put it on our website. Everybody claims they are special, but the only judge is you.
Feefo gives you the chance to rate our product and service - from Excellent to Bad. Whatever you say, good or bad, is posted immediately onto our website for the whole world to see. Feefo is independent. We cannot edit or change your response in any way. We were worried at first - to say the least - but are delighted to see that most of our customers have been pleased to deal with us - we have been pleased to deal with them.
Take a look at our most recent feedback, or
visit Feefo by following
this link


Great service, great products, great price
Read More>Excellent products, excellent service. After purchasing a Clio engagement ring from Samara James, and being completely satisfied with the service I received and the ring itself, we decided it would be foolish to look elsewhere for our wedding bands. Samara James did their usual superb job, from the ...
Read More>The ring arrived and I am delighted with it. The diamond is larger than I expected and very sparkly. Ed provided us with great advice and I am already looking at wedding and eternity rings to match.
Read More>Just how buying jewellery on-line should be. Excellent customer service from very knowledgeable, friendly and approachable staff.
Read More>The ring was of a very high quality and far superior to 'High-street' retailers. Value for money was also good.
Many thanks to Ed and the team.
Excellent service. Received good and friendly advice from staff who helped me get the best ring possible for the money I had available.
Read More>The website was really clear and allowed us to view, change and choose lots of different options. Post the order submission SJ were very helpful and kept us informed of the progress of the order. The ring arrived - it was beatiful and fit perfectly.
Read More>Delighted - once our order had been placed their follow up and telephone contacts were very professional and informative
Read More>Excellent service and prompt delivery. A pleasure to deal with and will certainly use the company again in the future.
Read More>From the ordering of my engagement ring to the ordering of my husband's wedding ring, the service received from Samara James has been outstanding. Special mention for Ed who provided invaluable advice and guidance on ring selection and sizing for all of the rings we purchased. Thank you.
Read More>Great company. Very patient, helpful & informative. Their advice was extremely useful in helping me make the right choice. I have learnt a lot about diamonds, due to all their help & product information, which I have found very interesting. I highly recommend Samara James. They provide exc...
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