Diamond Engagement Rings Specialist

What our customers think about us


Feefo reviews

We believe that honesty is paramount. We make diamond jewellery because we believe that we can offer you an outstanding service at an outstanding price. So when we found Feefo, we were delighted to put it on our website. Everybody claims they are special, but the only judge is you.

Feefo gives you the chance to rate our product and service - from Excellent to Bad. Whatever you say, good or bad, is posted immediately onto our website for the whole world to see. Feefo is independent. We cannot edit or change your response in any way. We were worried at first - to say the least - but are delighted to see that most of our customers have been pleased to deal with us - we have been pleased to deal with them.

Take a look at our most recent feedback, or visit Feefo by following this link

Date Product Score Customer Comment Supplier Response
10-May-2012 Hayley Diamond Engagement Ring
Service
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The service I received from Samara James was fantastic. I am a pretty indecisive person and due to that was probably on the phone to Rob at Samara James on a daily basis for about two weeks! He was very patient with me and gave good advise to help me find that perfect ering. In the end I decided on...

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No Comment
03-May-2012 2.00mm Deluxe Court Wedding Ring
Service
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Excellent customer service. Couple of problems with the ring but I was kept upto date all the way through which makes a really difference. Can not fault.

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No Comment
01-May-2012 Sarah Diamond Engagement Ring
Service
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Service is good. One issue with item quality which should not have occured in the first place but was quickly resolved by Samara James.

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No Comment
01-May-2012 Hazelle Diamond Engagement Ring
Service
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Incredibly helpful, and did me a lot of favours through what was undoubtedly a difficult order for them!

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No Comment
26-Apr-2012 Heavy Court Wedding Ring
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Staff very helpfull both on the telephone and in the showroom

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No Comment
25-Apr-2012 2.50mm Flat Court Wedding Ring
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Many thanks to Claire and the team for taking the time to see us at their Shepperton office to choose a wedding ring for my fiancée. We are absolutely delighted with the service again and would definitely recommend them to anyone!

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No Comment
17-Apr-2012 Freya Diamond Engagement Ring
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The team were very happy to answer all our questions and spent a great deal of time with us. In comparison to local and national jewelers we visited they were by far the better value and superior in assisting us with a decision.

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No Comment
16-Apr-2012 Eve Diamond Engagement Ring
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Fantastic

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No Comment
16-Apr-2012 Aisha Diamond Engagement Ring
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Great service with regular updates to progress and delivered on-time and to specification. I would recommend using Samara James for your engagement ring requirements.

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No Comment
16-Apr-2012 Amy Diamond Engagement Ring
Service
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Very helpful staff, and not pushy at all, received well within suggested timescales

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No Comment