The service I received from Samara James was fantastic. I am a pretty indecisive person and due to that was probably on the phone to Rob at Samara James on a daily basis for about two weeks! He was very patient with me and gave good advise to help me find that perfect ering. In the end I decided on...

Excellent customer service. Couple of problems with the ring but I was kept upto date all the way through which makes a really difference. Can not fault.

Service is good. One issue with item quality which should not have occured in the first place but was quickly resolved by Samara James.

Incredibly helpful, and did me a lot of favours through what was undoubtedly a difficult order for them!

Staff very helpfull both on the telephone and in the showroom

Many thanks to Claire and the team for taking the time to see us at their Shepperton office to choose a wedding ring for my fiancée. We are absolutely delighted with the service again and would definitely recommend them to anyone!

The team were very happy to answer all our questions and spent a great deal of time with us. In comparison to local and national jewelers we visited they were by far the better value and superior in assisting us with a decision.

Fantastic

Great service with regular updates to progress and delivered on-time and to specification. I would recommend using Samara James for your engagement ring requirements.

Very helpful staff, and not pushy at all, received well within suggested timescales