Wedding Ring Payment Tangle
A young couple bought their wedding rings at a jeweller’s store and got married in June. Though they had paid for the wedding rings by credit card, they got a lot of money as gifts during their wedding and so decided to pay off the amount through an online bill payment company. Imagine their shock when they got a reminder from the jewellery store that they hadn’t paid. Jason and Sarah Williams from Sacramento, USA were nonplussed because their online bill payment records showed that the money had been credited to the company.
It was only after quite a bit of confusion that they realized that there were two online companies with the same name and the payment had gone to the wrong company. There were two Rogers Jewellers – while one was the store in Sacramento they had bought their white gold wedding rings from, the payment had erroneously gone to a store of the same name in Iowa. What followed was worse – the store that received the money didn’t return it to them so they ended up paying for their rings twice. Well, the online payment company gave them a refund so all’s well that ends well.
Tags: wedding rings, white gold
