Our aim at Samara James is to offer the our customers the highest levels of
quality and customer service. We hope that you will be absolutely delighted with your jewellery purchase from Samara James and, if we achieve this, that you would be happy to recommend us to your friends, family and colleagues. We offer a range of diamond jewellery on our website but if you don't see exactly what you are looking for please do let us know as we love producing special commissions to your specific specification at our Hatton Garden workshop.
We also love to hear from you, our customers, with any suggestions or ideas that you may have as to how we can improve our proposition. The suggestions and feedback we receive encourages us to keep trying even harder to improve!
If you have been delighted with your purchase from Samara James or if you would like to appear on our testimonials page please do let us know by
e-mail or phone as nothing makes us more happy when we hear from a satisfied customer!
Here are a few customer testimonials we have received;
"We just wanted to say thank you so much again for making such a beautiful engagement ring for us. We were thoroughly impressed with the personal service that Samara James offered us for such an important piece of jewellery, and the care and attention that you showed us every step of the way from the sourcing of the stone and advice on the setting, right through to the finished article. We feel that you have given us a truly individual and timeless ring which I will feel proud to wear every day for the rest of my life. The fact that you could offer such a comprehensive service for a bespoke and very personal item of jewellery is what makes Samara James stand out from the crowd. We will definitely be coming back to you for our wedding bands!"
Lisa and Jon-Paul, Solihull, West Midlands, UK
Oval Solitaire Diamond Engagement Ring
"After receiving her ring my wife went for a walk down the high street – and came to the conclusion that I must have paid double what it actually cost!"
James, West Drayton, Middlesex, UK
Ruby and Diamond 18k Gold Trilogy Ring (Bespoke Commission)
"Thanks so much! The ring is brilliant – I’ve never had so many compliments on my Jewellery!"
Judith, Shepperton, UK
Princess Cut Solitaire Diamond Ring
"My ring looks wonderful, bigger than I thought. I'm really pleased with it. Thanks for everything."
Sharon , Enderby, Leicestershire, UK
Round Solitaire Platinum Diamond Ring
"Ring arrived this morning!!!!! It is beautiful. Thank you very much for the care you have taken over this item."
Frances, Worthing, West Sussex, UK
15ct London Blue Topaz Ring (Bespoke Commission)
"I have the ring and am very very pleased with it, it fits perfect and just want to say a really big thank you for all the work you done for me."
Robin, County Down, Northern Ireland
Trilogy Emerald Cut Aquamarine and Diamond Engagement Ring (Bespoke Commission)
"Just to let you know the ring arrived safely and it looks lovely!"
Erik, Lerwick, Shetland, UK
Blue Topaz and Diamond Engagement Ring (Bespoke Commission)
"This is the first present I’ve bought in years where my wife hasn’t asked for the receipt"
David, Shepperton, Middlesex, UK
Aquamarine Earrings
"I loved it all so much – I ended up buying a set in all three colours!"
Charmaine, Winkfield, UK
Semi-precious stone pendant set
